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Run into an issue?

We've got your back.

You don’t need to be stressed, our claim processing professionals are always on standby to listen to you and respond to your queries accordingly.

In the event of a claim kindly contact us at Free Toll: 0800110041, email us at, use NIC Kiganjani or visit us at a branch nearest to you.

But also, if favorable to you; you can click here to fill and submit your claim in accordance to your claim needs.

Submit your claim

Our easy to use online claims reporting flow is available to you 24/7.

Our claims process

Claim on a car

For needs such as towing fees, car part replacement, car repair, or covering medical fees for injured parties who were involved in an accident.

Claim on other products

Claims that aren't related to vehiles can be made using our mobile apps for Android and iOS. Download the app and submit your claim in minutes.

Download mobile app

Get the NIC mobile app

With the NIC mobile app, you can quickly make claims and track their progress.